Providing Service to Accessible Users
This training has been developed specifically for vehicle-for-hire drivers in Toronto.
The aim of this course is to:
- Educate drivers on disability and the many forms of both visible and non-visible disability
- Inform drivers of the laws governing accessibility.
- Help drivers understand how to ensure their words and actions abide by the law.
- Ensure drivers know how to offer a safe and enjoyable ride to all passengers with a disability.