Get Your Tow Truck Driver Training Certification

The price for the course is $689 + tax. This price includes the eLearning component (valued at $344), the 6 hour hands-on in-yard training (valued at $345), and the final training evaluation.

The Ontario-approved training course we offer is a hybrid training course. This course includes three training components. The first training component is the eLearning training component. This will take approximately 8-10 hours to complete. Drivers can stop and start their training and the system will remember their progress. The second training component is the in-yard training. The third and final training component will be the online proctored exam.

To reset your password, please visit this link: https://www.drvrhub.com/password-reset/.

Please note that sending multiple password reset requests will cause previous links to expire. Be sure to use the most recent link sent to you in order to successfully reset your password.

Should you require further assistance, please email us at support@drvrhub.com

If you are inactive or idle for over 15 mins, the DRVRHub learning portal will automatically ask you to login again to ensure you are actively learning.

Contact support@drvrhub.com with the subject line “Special Accommodation Request” with details on your request.

All sales are final and non-refundable. Failure to use the product(s) does not constitute a basis for refusing to pay any of the associated charges.

To purchase the course and certification, simply visit our store at https://www.drvrhub.com/shop/. There, you can select and purchase the Tow Truck Training bundle. Once purchased, you’ll gain access to the course and can start your training right away.

Our 8 hour online training course includes a comprehensive overview of the tow truck industry, with modules covering key topics such as the vehicles used in towing, ensuring a safe working environment, and understanding health and safety protocols. The course also covers important transportation legislation, regulations, and policies, as well as on-scene protocols, safety measures, and scene management. Students will learn towing, winching, and extrication techniques, along with best practices for roadside services and safe driving. Additionally, the course focuses on cooperative and safe tow operation practices. At the end of the course, students will take a final exam to assess their knowledge and readiness for certification.

The online training will take a total of 8 hours to complete.

You can take this training at your own pace. Your progress is automatically saved, so you can pick up right where you left off each time you return.

Ensure you meet the following requirements to complete the online training:

Device: A desktop, laptop, or tablet is recommended. While a smartphone is compatible, a larger screen will make the course easier to view and navigate.

Web Browser: Use the latest version of Google Chrome, Mozilla Firefox, Safari, or Microsoft Edge for optimal performance.

Internet Connection: A stable internet connection is required for smooth access to course materials and activities.

If you experience technical issues during the online training, you can contact our support team for assistance. We offer customer service via phone, email, or live chat to help resolve any issues as quickly as possible. Our team is available during business hours and will work to ensure you can continue your training without any delays.

Office Hours:
Monday to Friday: 10 AM – 5 PM EST
Saturday: 11 AM – 2 PM EST
Sunday: 11 AM – 2 PM EST

Support Channels:

Customer Service Phone Support: +1 437-291-3665 (Available during Business Hours)

Live Agent Chat Support: Click the chat icon on the bottom right corner of the screen (Available during Business Hours)

Customer Service In-Person Support: Visit us at 1457 McCowan Rd, Suite 213, Toronto, ON, M1S 5K7 (Available during Business Hours)

Customer Service Email Support: support@drvrhub.com (Email Response within 1 Business Day)

Yes, support is available if you have any questions about the online training material. You can reach out to our team via phone, email, or live chat during business hours, and we’ll be happy to assist you with any course content-related inquiries.

Office Hours:
Monday to Friday: 10 AM – 5 PM EST
Saturday: 11 AM – 2 PM EST
Sunday: 11 AM – 2 PM EST

Support Channels:

Customer Service Phone Support: +1 437-291-3665 (Available during Business Hours)

Live Agent Chat Support: Click the chat icon on the bottom right corner of the screen (Available during Business Hours)

Customer Service In-Person Support: Visit us at 1457 McCowan Rd, Suite 213, Toronto, ON, M1S 5K7 (Available during Business Hours)

Customer Service Email Support: support@drvrhub.com (Email Response within 1 Business Day)

Yes, the 8-hour online training is required before you can attend the in-yard training. Completing the online course ensures that you have the necessary knowledge and understanding before participating in the hands-on in-yard training.

You will know you have completed the online training successfully once you finish all the training modules and pass the final exam with a score of 70% or higher.

The 6 hour in-yard training covers a range of practical skills and safety procedures, including a welcome and safety briefing, vehicle inspection and equipment check, basic vehicle maneuvering, and hooking up and unhooking vehicles. Participants will also learn advanced towing maneuvers, vehicle recovery techniques, and communication and spotter procedures. The session concludes with a review and Q&A to address any questions and reinforce the training material.

The in-yard training lasts 6 hours, excluding a 1-hour lunch break.

No, you do not need to bring any equipment to the in-yard training. All necessary tools and equipment will be provided for you during the session.

If you miss an in-yard training session, please email us at support@drvrhub.com. Our team will assist you in rescheduling and provide information on the next available session.

Once you complete the online training, you will gain access to book your in-yard training session. You will be able to choose from available dates and times, and location details will be shared with you once the online training component is finished.

Yes, you can reschedule or cancel your in-yard training session if needed. Please email us at support@drvrhub.com as soon as possible, and our team will assist you in arranging a new session or processing your cancellation. Please note that there is a cancellation/rescheduling fee of $25.

Yes, the 8-hour online training is required before you can attend the in-yard training. Completing the online course ensures that you have the necessary knowledge and understanding before participating in the hands-on in-yard training.

The best way to prepare and study for the exam is by thoroughly reviewing the course material and practicing the quizzes provided at the end of each module. These practice quizzes are designed to test your understanding of key concepts and help reinforce the material. Take your time to review any sections where you may have struggled or need further clarification.

To ensure your test is completed correctly and your exam report reflects positively, please follow these guidelines—multiple starts or switching tabs will result in an automatic fail:

1. Use a desktop and/or laptop with both a webcam and microphone. Phones are not permitted for the final exam, using one will lead to an automatic failure.

2. Use Google Chrome and have only the exam tab open—close all other tabs and disable any browser extensions – aids/translators will not be allowed during the exam and will lead to an automatic failure

3. Clear your browser cache before beginning the exam.

4. Ensure you are alone in a well-lit room with no additional devices in the vicinity.

5. Start and submit the exam only once—do not reopen or restart it.

If you experience any issues during the exam, please contact support@drvrhub.com and we will get back to you as soon as possible.

You will have 1 hour to complete your exam. Make sure to manage your time effectively to answer all questions within the allotted time.

The passing grade for the exam is 70%. Any score below 70% is considered a fail. Please note that your score is not the only factor; if you attempt to restart the exam multiple times or switch tabs during the exam, it will result in an automatic fail.

You will have to come in person to retake the exam. You will get an email to book your in-person exam. There is a fee of $20 for every additional attempt.

You will receive your exam results within 1 business day. We will notify you via email, where you will find out whether you passed or failed the exam.

“Proctored” means that the exam is monitored to ensure that it is taken under proper conditions. A proctor will review the video recording of your exam session to ensure that all exam rules are followed, and they will determine whether the exam was taken appropriately. This helps maintain the integrity of the testing process.